Returns & Exchanges

At Neerus India, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange policy within 15 days of delivery for all eligible items.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the products are unused, unwashed, and have all original tags and packaging intact to qualify for a successful return.

• 3.
  Schedule Pickup

  Once your request is approved, our courier partner will visit your address within 48 hours to collect the package.

• 4.
  Receive Refund

  After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 7-10 business days.